When it comes to assessing firms of accountants and deciding which one you’d like to use, we believe that for most business owners it’s not a question of price, but also a question of standards, ethics and, above all, values. After all, you want to deal with people you like and trust, not just people who offer the cheapest price!.
Of course, as Chartered Accountants we are obliged to demonstrate the highest standards of professional conduct and ethical behavior to safeguard public trust in financial reporting and business practices.
But at Al-Jammali we go much further than that! In our experience, clients today are looking for far more than their accountants. In this “ new economy” clients are looking for a trusted business partner to guide them through the challenges that lie ahead- not simply a different clerk from a faceless firm who turns up once a year.
• When you need to talk over a problem, you want partner-level access without fear that the clock is ticking.
• You want useful information and guidance given freely as a matter of course.
• Above all, you want to feel your accountants are there to help you improve your business results; make the right financial decisions; help with strategy and planning issues end, of course pay the right amount of tax and not more.
With that in mind, we have set our Values Statement as follows:
Al-Jammali stands for:
> Commitment and Dedication to our clients’ success.
> Honesty and Integrity in all our dealing with clients.
> Enthusiasm and Positive Attitude at all times.
> Clarity in communication.
> A profit- focused Entrepreneurial Spirit that reflects our clients’ approach to business.
> Independence and Objectivity in producing reports and information.
Our Values
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Our promises to you
Fixed Fees:
some of our clients like to have the certainty of agreed feet at the outset of our work. Wherever practical we are very happy to provide a quote on that basis.
Inclusive Phone Support:
we want to hear from our clients regularly. If there’s something on your mind- whether it be business strategy, tax or if you just want someone to use as a sounding board, we want to be your first port of call. That’s why we include telephone support to deal with day to day issues in our fee quotes.
Always Happy to See You:
whenever you want to call in to see us for general catch up, you can do so free of charge. Just call us to schedule the meeting.
Give us a Timetable and we’ll Hit It:
As long as information is provided on time, if you give us a realistic deadline to beat then we’ll achieve it. We understand that business can move very quickly at times, and we make sure that we have the resources and flexibility to react.
Business Tips & Advice:
Relevant to Business owners, our newswire will help to keep you up to date and give you ideas on how to pay less.
Committed to Customer Service:
We greatly value the relationship we have with our clients. If there is ever any aspect of our work or the way that you feel as a customer that leaves you feeling undervalued then we want to hear about it, and we want to fix it.
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